UX Writing and Chatbots – Basic Concepts to Start Applying Right Now
- Posted by Daitan Innovation Team
- On February 18, 2022
- Chatbot, User Experience
Good communication is the foundation for developing successful relationships between companies and their consumers. And to meet the great demand for communication, companies provide a lot of informative content and use several channels or software that automatically responds. Thus, a challenge arises, how to make the communication experience better and more humanized? Today we are going to share some important concepts for those who are starting or need to create some content or chatbot dialogs.
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